Tag Archives: Crm

Microsoft Dynamics CRM: Simple File Logging for Plugins (and Workflows)

Well, there are many logging tools out there, but most of them depend on external assemblies. It is (not impossible but) more or less difficult to implement them in plugins.

So I decided to write a very simple file logger for myself. And this is also the tool I use to demonstrate what happens within the execution of plugins in my “Plugin messages – deep dive”. I tested it with Dynamics CRM 2013, but it should work the same way with every other version!

The Logger

The XrmLogger class is very easy to understand. There is a XrmLoggerConfig class where you specify where to write the files and the name you like your logs to have. The filename is a combination of a string and the date. In our Example the name would be “2013-10-09-XrmLoggerDemo.log”. Every day a new file is created. But you can change this very easily.

XrmLoggerConfig config = new XrmLoggerConfig()
            {
                LogDirectoryName = @"C:\LOG",
                LogFileGroup = "XrmLoggerDemo",
                logLevel = LogLevel.VERBOSE
            };

Next step is to get the execution context and do whatever your plugin is supposed to do. In my example I write the entity name, the message and the stage the plugin is running at.

xLog.ialert(String.Format("Entity: {0} => Message: {1} => Stage: {2}", context.PrimaryEntityName, context.MessageName, context.Stage));

So thats it more or less. Compile the code and register the assembly. Next choose the entity and the messages you want to listen at. And here is the result:

09.10.2013 14:27:28.400 :: INFO :: Entity: account => Message: RetrieveMultiple => Stage: 10
09.10.2013 14:27:28.405 :: INFO :: Entity: account => Message: RetrieveMultiple => Stage: 20
09.10.2013 14:27:28.458 :: INFO :: Entity: account => Message: RetrieveMultiple => Stage: 40

Below you find a listing of the complete code and the files do download.

xrlmLogger.cs

using System;
using System.Text;
using System.IO;

namespace xrmLog
{
    public enum LogLevel
    {
        VERBOSE = 0,
        INFO = 10,
        WARNING = 20,
        ERROR = 30,
    }

    public class XrmLoggerConfig
    {
        private string _LogDirectoryName = @"C:\LOG\";
        private string _LogFileName = "{0}-{1}.log";
        private string _LogFileGroup = "XrmAppLog";
        private LogLevel _logLevel = LogLevel.VERBOSE;

        public string LogDirectoryName
        {
            set
            {
                this._LogDirectoryName = value;
            }
            get
            {
                return this._LogDirectoryName;
            }
        }

        public string LogFileName
        {
            set
            {
                this._LogFileName = value;
            }
            get
            {
                return this._LogFileName;
            }
        }

        public string LogFileGroup
        {
            set
            {
                this._LogFileGroup = value;
            }
            get
            {
                return this._LogFileGroup;
            }
        }

        public LogLevel logLevel
        {
            set
            {
                this._logLevel = value;
            }
            get
            {
                return this._logLevel;
            }
        }

    }

    public class XrmLogger
    {

        private Boolean _dologging = true;
        private XrmLoggerConfig _config = new XrmLoggerConfig();

        private FileStream _fileStream;

        public XrmLogger()
        {
            this.init(_config);
        }

        public XrmLogger(string logFileName)
        {
            _config.LogFileName = logFileName;
            init(_config);
        }

        public XrmLogger(XrmLoggerConfig config)
        {
            this._config = config;
            init(config);
        }

        public Boolean doLogging
        {
            set
            {
                this._dologging = value;
            }
            get
            {
                return this._dologging;
            }
        }

        private string getDateTimeString()
        {
            return DateTime.Now.ToString("dd.MM.yyyy HH:mm:ss.fff");
        }

        private string getDateString()
        {
            return DateTime.Now.ToString("yyyy-MM-dd");
        }

        private string getFileName()
        {
            return String.Format(_config.LogFileName, this.getDateString(), _config.LogFileGroup);

        }

        private void init(XrmLoggerConfig config)
        {
            string _LogDirectoryName = config.LogDirectoryName.EndsWith(@"\") ? config.LogDirectoryName : config.LogDirectoryName + @"\";

            string path = String.Format("{0}{1}", _LogDirectoryName, this.getFileName());
            _fileStream = new FileStream(path, FileMode.Append, FileAccess.Write, FileShare.ReadWrite);
        }

        public void close()
        {
            _fileStream.Close();
        }

        private void writeFile(string message)
        {
            string line = this.getDateTimeString() + message + Environment.NewLine;
            byte[] info = new UTF8Encoding(true).GetBytes(line);
            this._fileStream.Write(info, 0, info.Length);
            this._fileStream.Flush();
        }

        public void valert(string msg)
        {
            if (this._dologging && _config.logLevel <= LogLevel.VERBOSE)
            {
                writeFile(" :: VERBOSE :: " + msg);
            }
        }

        public void ialert(string msg)
        {
            if (this._dologging && _config.logLevel <= LogLevel.INFO)
            {
                writeFile(" :: INFO :: " + msg);
            }
        }

        public void walert(string msg)
        {
            if (this._dologging && _config.logLevel <= LogLevel.WARNING)
            {
                writeFile(" :: WARNINIG :: " + msg);
            }
        }

        public void ealert(string msg)
        {
            if (this._dologging && _config.logLevel <= LogLevel.ERROR)
            {
                writeFile(" :: ERROR :: " + msg);
            }
        }
    }

}

The Sample Plugin

If you want to write a informational message use ialert, if you want to indicate a warning walert and on errors use the ealert function.

XrmLoggerDemo.cs

using System;
using Microsoft.Xrm.Sdk;

// 
// This is  demo of the XrmLogger class.
// How to use it:
// Create a C:\LOG on the Server and give your CRM Users RW rights
// Compile this class (don't forget to sign it with a strong key!)
// Use the pluginregistrationtool from the CRM.SDK to register the assembly (don't specify sandbox isolation mode! 
// => this plugin works only in onpremise or hosting environments
// deploy it for any message and entity you like
// 

namespace xrmLog
{
    public class XrmLoggerDemo : IPlugin
    {

        public void Execute(System.IServiceProvider serviceProvider)
        {
            IPluginExecutionContext context = (Microsoft.Xrm.Sdk.IPluginExecutionContext)serviceProvider.GetService(typeof(Microsoft.Xrm.Sdk.IPluginExecutionContext));

            XrmLoggerConfig config = new XrmLoggerConfig()
            {
                LogDirectoryName = @"C:\LOG",
                LogFileGroup = "XrmLoggerDemo",
                logLevel = LogLevel.VERBOSE
            };

            XrmLogger xLog = new XrmLogger(config);

            xLog.ialert(String.Format("Entity: {0} => Message: {1} => Stage: {2}", context.PrimaryEntityName, context.MessageName, context.Stage));
        }
    }
}

Download Visual Studio 2012 Project:
XrmLoggerDemo

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Microsoft Dynamics CRM – Enable Tracing

Required registry entries

Name Type Data value Notes
TraceEnabled DWORD A value of 0 or 1 If you use a value of 0, tracing is disabled. If you use a value of 1, tracing is enabled.
TraceDirectory String C:\CRMTrace The TraceDirectory registry entry specifies the directory for the trace log files. The directory must exist, and the user who starts the Microsoft CRMAppPool must have full control over this directory. When you install Microsoft CRM, the default user is NT AUTHORITY\NETWORK SERVICE. This entry is only required for Microsoft Dynamics CRM 3.0. For later versions, the trace directory is set to the install location of the Microsoft Dynamics CRM program files, C:\Program Files\Microsoft Dynamics CRM\Trace
TraceRefresh DWORD A number between zero and 99 When the data is changed, the trace settings in the other trace registry entries are applied.

Optional registry entries

Name Type Data value Notes
TraceCategories String or Multi-String Category.Feature:TraceLevel The TraceCategories registry entry is a combination of a category, a feature, and a trace level. You can specify multiple categories, features, and trace levels. Separate each combination by using a semicolon. For a list of categories, features, and trace levels and for sample combinations that are valid, see the “Trace level values” section.
TraceCallStack DWORD A value of 0 or 1 If you use a value of 0, the call stack is not included in the trace file. If you use a value of 1, the call stack is included in the trace file.
TraceFileSizeLimit DWORD A size between 1 and 100 MB The TraceFileSizeLimit registry entry specifies the maximum size of trace files. New files are created when the limit is reached.

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Microsoft Dynamics CRM 2013 Xrm.Page.ui.formSelector

formSelector

The Xrm.Page.ui.formSelector contains an items collection that provides capabilities to query the forms available for the current user.

formSelector.getCurrentItem

Method to return a reference to the form currently being shown.

When only one form is available this method will return null.

formSelector.items

A collection of all the form items accessible to the current user.

Only those forms that share an association with one of the user’s security roles are available in this collection.

 

 

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Microsoft Dynamics CRM Xrm.Page object model

XrmPageModel

 

Object Description
context Provides methods to retrieve information specific to an organization, a user, or parameters that were passed to the form in a query string.
data Provides access to the entity data and methods to manage the data in the form.
ui Contains methods to retrieve information about the user interface, in addition to collections for several sub components of the form.

 

 

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Microsoft Dynamics CRM 2013 Client-side context

getContext

context = eContext.getContext();

getClient

Returns a value to indicate which client the script is executing in.

context.client.getClient();
Client Value
Browser Web
Outlook Outlook
Mobile Mobile

getClientState

Returns a value to indicate the state of the client.

Use this instead of the deprecated isOutlookOnline method.

context.client.getClientState();
Client Valid Clients
Online Web, Outlook, Mobile
Offline Outlook, Mobile

getClientUrl

Returns the base URL that was used to access the application.

Use this instead of the deprecated getServerUrl method.

context.getClientUrl();
Client Value
Microsoft Dynamics CRM (on-premises) http(s)://server/org
Microsoft Dynamics CRM Online https://org.crm.dynamics.com
Microsoft Dynamics CRM for Outlook with Offline Access when offline http://localhost:2525

getCurrentTheme

Returns a string representing the current Microsoft Office Outlook theme chosen by the user.

context.getCurrentTheme();
Value Theme
default Microsoft Dynamics CRM web application
Office12Blue Microsoft Dynamics CRM for Outlook 2007 or 2010 Blue Theme
Office14Silver Microsoft Dynamics CRM for Outlook 2007 or 2010 Silver or Black Theme

getOrgLcid

Returns the LCID value that represents the base language for the organization

context.getOrgLcid();

Vaild locale ID values can be found at Locale ID Chart.

The most needed:

English … 1033
French … 1036
German … 1031

getOrgUniqueName

Returns the unique text value of the organization’s name.

context.getOrgUniqueName();

getQueryStringParameters

Returns a dictionary object of key value pairs that represent the query string arguments that were passed to the page.

context.getQueryStringParameters();

getUserId

Returns the GUID of the SystemUser.Id value for the current user.

context.getUserId();

getUserLcid

Returns the LCID value that represents the Microsoft Dynamics CRM Language Pack that is the user selected as their preferred language.

context.getUserLcid();

Vaild locale ID values can be found at Locale ID Chart.

getUserName

Returns the name of the current user.

context.getUserName();

This method is only available for Updated Entities.

getUserRoles

Returns an array of strings that represent the GUID values of each of the security roles that the user is associated with or any teams that the user is associated with.

context.getUserRoles();

prependOrgName

Prepends the organization name to the specified path.

context.prependOrgName(sPath);

The value returned follows this pattern: “/”+ OrgName + sPath

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Microsoft Dynamics CRM 2013 Prevent a record from being saved

function My_PreventSaveFunction(eContext) {
 eContext.getEventArgs().preventDefault();
}

This method is essential if you want to enable auto-save for most forms in an organization but disable it for specific forms. The following code registered for the onSave event with the execution context passed to it will prevent any saves that initiate from an auto-save but allow all others.

With auto-save enabled, navigating away is equivalent to Save and Close. This code will prevent any saves that are initiated by the 30 second timer or when people navigate away from a form with unsaved data.

function preventAutoSave(econtext) {
    var eventArgs = econtext.getEventArgs();
    if (eventArgs.getSaveMode() == 70 || eventArgs.getSaveMode() == 2) {
        eventArgs.preventDefault();
    }
}

You can even check if  the save event has been canceled because the preventDefault method was used in this event hander or a previous event handler:

econtext.getEventArgs().isDefaultPrevented()

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Microsoft Dynamics CRM 2013 Save Event Arguments

Entity Event Mode Value
All Save 1
All Save and Close 2
All Save and New 59
All AutoSave 70
Activities Save as Completed 58
All Deactivate 5
All Reactivate 6
User or Team owned entities Assign 47
Email (E-mail) Send 7
Lead Qualify 16
Lead Disqualify 15

 

Below you find an example from the SDK RC to show all the available save modi:

function My_GetSaveModeTextFunction(eContext) {
 var saveModeCode = eContext.getEventArgs().getSaveMode();
 var saveModeText = "Unknown";
 switch (saveModeCode) {
  case 1:
   saveModeText = "Save";
   break;
  case 2:
   saveModeText = "SaveAndClose";
   break;
  case 5:
   saveModeText = "Deactivate";
   break;
  case 6:
   saveModeText = "Reactivate";
   break;
  case 7:
   saveModeText = "Send";
   break;
  case 15:
   saveModeText = "Disqualify";
   break;
  case 16:
   saveModeText = "Qualify";
   break;
  case 47:
   saveModeText = "Assign";
   break;
  case 58:
   saveModeText = "SaveAsCompleted";
   break;
  case 59:
   saveModeText = "SaveAndNew";
   break;
  case 70:
   saveModeText = "AutoSave";
   break;
 }
 return saveModeText;
}

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Performance is slow if the AsyncOperationBase table becomes too large in Microsoft Dynamics CRM

When you run Microsoft Dynamics CRM 4.0 or Microsoft Dynamics CRM 2011, the AsyncOperationBase table grows to be very large. When the table contains millions of records, performance is slow.

To resolve this problem, perform a cleanup of the AsyncOperationBase table by running the following script against the<OrgName>_MSCRM database, where the placeholder<OrgName> represents the actual name of your organization.

Warning Before you clean up the data, be aware that completed system jobs have business value in some cases and have to be stored for a long period. Therefore, you should discuss this with your organization’s administration staff first.

System jobs that are affected:

  • SQM data collection. Software Quality Metrics collects data for the customer experience program.
  • Update Contract States SQL job. This job runs one time per day at midnight. This job sets the expired contracts to a state of Expired.
  • Organization Full Text Catalog Index. Populates full text index in db for searching Microsoft Knowledge Base articles in CRM.

If recurring jobs were canceled, they will be removed.

Notes

  • For Microsoft Dynamics CRM 4.0 The SQL script in this Knowledge Base article is a one-time effort only. You can add this as a SQL job to run on a recurring nightly, weekly, or monthly basis. As your CRM runs, you have to either apply this article weekly, depending on your business needs, or apply the solution by writing custom BULK DELETE jobs. (Refer to our CRM SDK documentation on the BulkDeleteRequest.QuerySet property, on the BulkDeleteRequest class, and on the order of deletion).
  • For Microsoft Dynamics CRM 2011 The SQL script in this Knowledge Base article is a one-time effort only. You can add this as a SQL job to run on a recurring nightly, weekly, or monthly basis. As your CRM runs, you have to either apply this article weekly, depending on your business needs, or apply the solution by using BULK DELETE jobs by defining a job by using the BULK DELETE wizard.
  • Make sure that the AsyncOperation records for workflows and the corresponding records are deleted from theWorkflowLogBase object.
  • Make sure that all the corresponding bulkdeletefailure records are deleted.
  • Make sure that only the following Async operation types are deleted if the state code of the types is 3 and the status code of the types is 30 or 32:
    • Workflow Expansion Task (1)
    • Collect SQM data (9)
    • PersistMatchCode (12)
    • FullTextCatalogIndex (25)
    • UpdateContractStates (27)
    • Workflow (10)
IF EXISTS (SELECT name from sys.indexes
                  WHERE name = N'CRM_AsyncOperation_CleanupCompleted')
      DROP Index AsyncOperationBase.CRM_AsyncOperation_CleanupCompleted
GO
CREATE NONCLUSTERED INDEX CRM_AsyncOperation_CleanupCompleted
ON [dbo].[AsyncOperationBase] ([StatusCode],[StateCode],[OperationType])
GO

declare @DeleteRowCount int
Select @DeleteRowCount = 2000
declare @DeletedAsyncRowsTable table (AsyncOperationId uniqueidentifier not null primary key)
declare @continue int, @rowCount int
select @continue = 1
while (@continue = 1)
begin      
begin tran      
insert into @DeletedAsyncRowsTable(AsyncOperationId)
      Select top (@DeleteRowCount) AsyncOperationId from AsyncOperationBase
      where OperationType in (1, 9, 12, 25, 27, 10) AND StateCode = 3 AND StatusCode in (30, 32)     
       Select @rowCount = 0
      Select @rowCount = count(*) from @DeletedAsyncRowsTable
      select @continue = case when @rowCount <= 0 then 0 else 1 end      
        if (@continue = 1)        begin
            delete WorkflowLogBase from WorkflowLogBase W, @DeletedAsyncRowsTable d
            where W.AsyncOperationId = d.AsyncOperationId             
 delete BulkDeleteFailureBase From BulkDeleteFailureBase B, @DeletedAsyncRowsTable d
            where B.AsyncOperationId = d.AsyncOperationId
 delete WorkflowWaitSubscriptionBase from WorkflowWaitSubscriptionBase WS, @DeletedAsyncRowsTable d
 where WS.AsyncOperationId = d.AsyncOperationID 
            delete AsyncOperationBase From AsyncOperationBase A, @DeletedAsyncRowsTable d
            where A.AsyncOperationId = d.AsyncOperationId             
            delete @DeletedAsyncRowsTable      
end       
commit
end
--Drop the Index on AsyncOperationBase
DROP INDEX AsyncOperationBase.CRM_AsyncOperation_CleanupCompleted

 

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Cleaning up CRM Sync Entry tables

If you’re CRM system has been up and running for a long period of time and your users have the CRM Outlook client installed (or have had it installed in the past) you’ll find many tables starting in SyncEntry_ as well as SubscriptionStatistics_ in your database. These tables are used to track items that are synchronized down to users client machines, however, when users get new client machines or leave the company the tables are left behind indefinitely.  This script has become a cleanup step we run with our customers prior to upgrading or periodically to prune out old sync data.

Important NOTES about this script:

  • Always make a backup before running this script against your DB.
  • Running scripts that modify your database are not supported, thus we’ve gone to great lengths to test this and make sure that all entries are cleaned out.  As of today this script can successfully run on:
    • CRM 4.0 UR7 and greater
    • CRM 2011 RTM through CRM 2011 Update Rollup 8
  • Do not modify any parameters or joins in this script or you could risk data damage
  • The script currently deletes all sync data older than 90 days
  • If a users sync entry data were to be deleted, the next time the user attempts to sync their client, the data would be rebuilt automatically
  • To test the script you can edit the “SET @execute = 1” and set it to a “0”, this will allow the script to run in a read-only mode and print out the SQL statements it would run to delete the tables.

 

Declare 
      @SyncEnt    varchar(60),
      @syncId     uniqueidentifier,
      @SQL        nvarchar(MAX), 
      @execute bit

--To run the deletions set this to 1, if it is 0 it will only print the statements
SET @execute = 1 

DECLARE CRMSync_cursor CURSOR FOR

SELECT Replace(SyncEntryTableName,'SyncEntry_','') as SyncEntryGUID, SubscriptionId from subscription 
where LastSyncStartedOn < GetDate()-90 or LastSyncStartedOn is NULL

OPEN CRMSync_cursor
FETCH NEXT FROM CRMSync_cursor INTO @SyncEnt, @syncId
WHILE @@Fetch_Status = 0
BEGIN
      IF  EXISTS (SELECT * FROM sys.objects WHERE object_id = OBJECT_ID('subscriptionStatistics_'+@SyncEnt) AND type in (N'U'))
      BEGIN
            SET @SQL = 'DROP TABLE SubscriptionStatistics_' +(@SyncEnt)
            IF @execute=1 EXEC sp_executesql @SQL
            IF @execute=0 PRINT @SQL
            IF @execute=1 PRINT 'Dropped table: SubscriptionStatistics_'+(@SyncEnt)+ ' with error: ' + CAST(@@ERROR as varchar(255))
      END
      ELSE
            IF @execute=1 PRINT 'SubscriptionStatistics table does not exist for subscriptionID: ' + CAST(@syncId as varchar(50))

      IF  EXISTS (SELECT * FROM sys.objects WHERE object_id = OBJECT_ID('SyncEntry_'+@SyncEnt) AND type in (N'U'))
      BEGIN
            SET @SQL = 'DROP TABLE SyncEntry_' +(@SyncEnt)
            IF @execute=1 EXEC sp_executesql @SQL
            IF @execute=0 PRINT @SQL
            IF @execute=1 PRINT 'Dropped table: SyncEntry_'+(@SyncEnt) + ' with error: ' + CAST(@@ERROR as varchar(255))
      END
      ELSE
            IF @execute=1 PRINT 'SyncEntry table does not exist for subscriptionID: ' + CAST(@syncId as varchar(50))

      SET @SQL = 
            'delete from SubscriptionManuallyTrackedObject where subscriptionId = ''' + CAST(@syncId as varchar(50)) + ''';' +
            'delete from subscriptionclients where subscriptionId = ''' + CAST(@syncId as varchar(50)) + ''';' +
            'delete from Subscriptionsyncinfo where subscriptionId = ''' + CAST(@syncId as varchar(50)) + ''';' +
            'delete from subscription where subscriptionId = ''' + CAST(@syncId as varchar(50)) + ''''
      IF @execute=1 EXEC sp_executesql @SQL
      IF @execute=0 PRINT @SQL
      IF @execute=1 PRINT 'Dropped subscription table data for subscriptionId: ' + CAST(@syncId as varchar(50)) + ' with error data: ' + CAST(@@ERROR as varchar(255))
      FETCH NEXT FROM CRMSync_cursor INTO @SyncEnt, @syncId
END
CLOSE CRMSync_cursor
DEALLOCATE CRMSync_cursor
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Configuring CRM 2011 IFD

A really, really good article on how to configure CRM 2011 IFD:

http://dynamics.co.il/configuring-crm-2011-ifd/

 

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